Masport Heating App


To download the app click here


Q: What does the app do?

A: It will help customers find the perfect Masport wood fire for their home and help retail store staff recommend the best Masport fires to customers. You can:

 - Answer a few key questions about your home and it will provide a filtered list of appropriate wood fires

 - See what the wood fire would look like in your own home (using the camera in your device

 - Find your nearest stockists

 - Contact us through the app if you have queries

 - Access spec sheets and installation instructions

 - Read about what makes our wood fires so special and why wood is good


Q: What if I find a problem with the app?

A: Please report it in the contact us page and we will fix it. The app will change according to changing customer needs and council regulations.


Q: Why doesn’t the app have detail about (a certain type of information)?

A: We have tried to strike a balance between an uncluttered user-friendly app and one that has comprehensive information. However, please let us know if you think there is key information we are missing and we will gladly evaluate.


Q: Is it available on Android devices?

A: No. At least, not yet. Only currently available on Apple's App Store.


Q: Why can’t I find it when downloading onto an iPad?

A: Set your search criteria to search for “iPhone apps only”. You should now be able to find it. The app will work in the same way on iPhones and iPads.


Q: I don’t understand how to download this app from App Store

A: Below is a link to download the app. You need to tap on this link through your Apple device.